Your Safety
At Stourport Riding Centre, the safety and wellbeing of our riders, visitors, staff and horses are central to everything we do.
From selecting suitable horses and ponies to training our team and maintaining our facilities, we work hard to provide a welcoming environment where riders can learn and enjoy themselves. Horse riding carries an inherent risk, and our procedures help us manage that risk responsibly.
The following documents are available to view on request:
- Rider Risk Assessment, covering riding and pony care
- Child Protection Policy
- Health and Safety Policy and Policy Statement
- Facility Hire Risk Assessment
- Fire Risk Assessment
If you are organising a group visit, please contact us about any supporting paperwork you need.
Bookings & Payments
All lessons must be booked in advance. We operate a strict 24 hour cancellation policy.
Payment Methods
We accept cash and card payments. Card payments can also be made over the phone.
Beginner Riders & Lesson Groups
Beginner riders may need to be led during their lessons. This support is usually provided by the centre, and your instructor will advise when you are ready to ride independently.
Our groups are organised by riding ability. Our instructors assess each rider and recommend the most suitable lesson to support their confidence and progress.
Our Instructors
We want you to feel comfortable, supported and able to get the most from every lesson.
If you have any concerns about your lessons, please speak to your instructor or our management team. You are welcome to request a different instructor, and we will help you explore the available options.
Our Horses & Ponies
We have a wonderful selection of horses and ponies to suit different abilities and levels of experience.
Each horse has an individual weight limit, and we match riders with a suitable horse or pony accordingly.
If you have a favourite, our reception team will be happy to add a request to your details. Although we do our best to accommodate requests, we cannot guarantee a particular horse. Their welfare comes first, and we carefully manage their workloads and days off.
What to Wear
Riding Hats
All riders must wear a correctly fitted riding hat, securely fastened and meeting the centre’s current accepted safety standards.
You may bring your own hat or borrow one from reception at no extra charge. Our team will help you with the fit and can advise whether your own hat is suitable.
Please speak to reception before purchasing a hat if you would like guidance. We can also help you order one.
Footwear
Wear suitable riding boots or wellingtons with a small heel. Footwear must fit safely in the stirrups; please ask our team if you are unsure.
Trainers are not suitable for riding.
Clothing & Protective Equipment
We strongly recommend:
- Long-sleeved tops
- Riding gloves
- A correctly fitted body protector
- Comfortable jodhpurs or leggings that allow you to move freely
Please do not wear:
- Strappy tops
- Jeans or shorts
- Skirts
- Trainers
Our reception team will be happy to advise on clothing and equipment.
Accidents & First Aid
Horses can be unpredictable, and accidents can happen even with careful preparation and supervision.
If an accident occurs, our team will assist and arrange first aid or further help as needed.
All accidents, however minor, must be reported and recorded on an accident form. Our team will help you complete this. We may also contact you after your visit to check how you are.
News & Special Offers
Follow Stourport Riding Centre on Facebook for news, events, special offers and updates.
Special offers and discounted places are subject to availability and offered on a first-come, first-served basis. Our private lesson cancellation policy also applies to last-minute private lesson bookings.
Compliments & Complaints
We always appreciate hearing what you have enjoyed about your visit. Please share your feedback with reception so we can pass it on to the team.
Written testimonials are also welcome. With your permission, we may share these on our website.
If something has not met your expectations, please speak to reception as soon as possible. We will take your concerns seriously, work to resolve them promptly and keep you informed.
Keeping Your Details Up to Date
Please let us know if your telephone number or email address changes so we can contact you about your bookings when needed.